**đź“„ PRIVACY POLICY

Spin With Sophia**

Last updated: 15/11/2025

This Privacy Policy explains how Spin With Sophia (“we”, “us”, “our”) collects, uses, stores, protects, and shares your personal information when you visit our website, purchase our products, or interact with our services.

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988, the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

  • Name

  • Email address

  • Country

  • Billing address

  • Phone number (if provided)

1.2 Payment Information

Payments are processed securely through third-party providers such as Stripe or PayPal.
We do not store or access your full credit card details.

1.3 Account Information

When you create an account or purchase a product, we collect login details (email + password).
Passwords are encrypted and cannot be accessed by us.

1.4 Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on each page

  • Referring website

This is collected automatically through analytics tools.

1.5 Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to understand behaviour and improve performance, including:

  • Kajabi analytics

  • Meta Pixel (Facebook/Instagram ads)

  • Google Analytics

  • Email tracking (opens/clicks)

You may disable cookies in your browser settings.


2. How We Use Your Information

We may use your information for the following purposes:

  • To deliver digital products and grant course access

  • To process payments and send receipts

  • To send transactional emails (order confirmations, login instructions, password resets)

  • To send marketing emails if you choose to opt in

  • To improve our website and customer experience

  • For advertising, retargeting, and analytics

  • To comply with legal obligations and resolve disputes

You may unsubscribe from marketing emails at any time via the link provided.


3. Legal Basis for Processing (GDPR/UK GDPR)

We process your data under the following legal grounds:

  • Contract: To provide access to purchased products

  • Consent: When you subscribe to emails or accept cookies

  • Legitimate Interests: Website functionality, analytics, fraud prevention

  • Legal Obligation: Tax, regulatory, and compliance purposes


4. How We Share Your Information

We do not sell your personal information.

We may share data with trusted third-party service providers solely to operate our business, including:

  • Kajabi (course hosting + email delivery)

  • Stripe / PayPal (payments)

  • Google Analytics

  • Meta (Facebook/Instagram advertising)

  • Email service providers

  • Website hosting and security providers

These providers process your data only as necessary and are bound by confidentiality agreements.


5. International Data Transfers

Because we serve a global audience, your data may be processed or stored in:

  • Australia

  • The United States

  • Europe

  • Other international regions

We ensure that transfers comply with GDPR, UK GDPR, and relevant data protection laws.


6. Data Storage & Security

We use industry-standard measures to protect your data, including:

  • Encrypted payment processing

  • SSL-secured website

  • Access restrictions

  • Kajabi’s secure hosting infrastructure

No method of transmission is 100% secure, but we take all reasonable steps to safeguard your information.


7. Your Rights

Depending on your location, you may have the right to:

7.1 Access

Request a copy of the personal information we hold.

7.2 Correction

Update or correct inaccurate data.

7.3 Deletion / “Right to Be Forgotten”

Request that we delete your personal data (subject to legal requirements).

7.4 Withdraw Consent

Unsubscribe from marketing emails at any time.

7.5 Data Portability

Request a copy of your data in a machine-readable format (GDPR).

7.6 CCPA Rights (California Residents)

  • Right to know what data is collected

  • Right to opt out of data sharing

  • Right to deletion

  • Right to non-discrimination

To exercise any of these rights, contact us at:

đź“§ [email protected]


8. Data Retention

We retain your information only as long as necessary to:

  • Provide your purchased products

  • Comply with tax and legal obligations

  • Resolve disputes

  • Maintain financial records

You may request deletion at any time unless we are legally required to retain certain records.


9. Child Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect data from minors.


10. Third-Party Links

Our website may contain links to third-party websites (e.g., recommended equipment, affiliate links).
We are not responsible for the privacy practices or content of those sites.
Please review their policies before providing personal information.


11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes take effect when published on this page.


12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

đź“§ [email protected]
📍 Based in New South Wales, Australia