Absolute Beginners Blog

**📄 REFUND POLICY

Spin With Sophia**

Last updated: 16/11/2025

Thank you for choosing Spin With Sophia.
Please read this Refund Policy carefully before making a purchase.

1. No Refunds on Digital Products

All products sold by Spin With Sophia — including online courses, lesson packs, memberships, choreography tutorials, digital guides, and downloadable materials — are non-refundable.

Because digital products are delivered instantly and cannot be returned, all sales are final.

We do not offer refunds for:

  • Change of mind

  • Accidental purchase

  • Incorrect purchase

  • Perceived lack of results

  • Not using or completing the course

  • Not having the required equipment or space

  • Personal circumstances that prevent participation

  • Issues unrelated to product functionality

  • Duplicate purchases made under different email addresses

By completing your purchase, you acknowledge that your access begins immediately and waive your right to a refund.

2. Technical Issues

If you experience technical problems:

  • We will assist you with access issues

  • We will ensure your login, course access, or video playback is functioning

  • We will work with Kajabi support if necessary

Technical issues alone do not qualify for refunds, but we will always help you resolve them quickly.

3. Billing Errors

If you believe there has been:

  • A duplicate charge

  • A fraudulent transaction

  • A billing mistake

Please contact us immediately at [email protected] so we can investigate and correct the issue.

4. Exceptional Circumstances

In extremely rare cases (e.g., duplicate purchases of the same product under the same email on the same day), a refund may be issued solely at our discretion.

We do not guarantee refunds for any circumstance.

5. Chargebacks

Initiating a chargeback without contacting us first will result in:

  • Immediate removal from all courses

  • Revocation of access to future content

  • Possible restriction from future purchases

We encourage all customers to reach out to us at [email protected] before disputing a charge.

6. Contact

For questions about this Refund Policy, please contact:

📧 [email protected]
Spin With Sophia
NSW, Australia

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